February 21, 2011

Business is often as unpredictable as the weather, so when life hands you snowflakes, make the most of them, just like the Harrison Dollar Plus Store did in my town on this snow day (see the sign below). Knowing another winter storm was on its way, the owner empathized with his customer base and ordered [...]
Click for the rest of the story ...
February 14, 2011

Connecting with Customers, Clients & Partners Honestly, it can sometimes be hard to pinpoint just what draws us to each other, whether in person or online. As Barbauld says, “a thousand nameless qualities” are the reason we find common ground enough to want to continue the conversation beyond introductions. You never know what it is [...]
Click for the rest of the story ...